Privacy Policy

1. Introduction

At Join Network, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our mobile social network.

1.1. Information We Collect

• Personal Information: When you create an account, subscribe to a pack, or interact with our services, we may collect personal information such as your name, email address, payment details, and profile information.

• Usage Data: We collect data on how you use our app, including your interactions with features, content, and other users.

• Device Information: We collect information about the device you use to access our app, including device type, operating system, and unique device identifiers.

1.2. How We Use Your Information

• To Provide Services: We use your information to operate and improve our social network, including managing your account, processing payments, and delivering personalized content.

• Communication: We may use your contact information to send you updates, promotional offers, and important notices related to your account and subscriptions.

• Analytics: We analyze usage data to understand user behavior and enhance the functionality and user experience of our app.

1.3. How We Share Your Information

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and analytics providers.

• Legal Compliance: We may disclose your information if required by law or in response to legal requests to protect our rights, your safety, or the safety of others.

• With Your Consent: We may share your information with other third parties if you give us explicit consent to do so.

1.4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

1.5. Your Rights

• Access and Control: You have the right to access, update, and delete your personal information. You can manage your account settings directly through the app.

• Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or through your account settings.

1.6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through the app or via email.

1.7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@join.mg.

2. Data Collection

2.1. Types of Data We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you create an account, subscribe to a pack, or interact with our app, we may collect personal information such as:

◦ Name

◦ Email address

◦ Profile information (e.g., username, profile picture)

◦ Payment details (e.g., credit card information, billing address)

• Usage Data: We automatically collect information about how you access and use our app, including:

◦ Device information (e.g., device type, operating system)

◦ Log data (e.g., IP address, browser type, access times)

◦ Interaction data (e.g., features used, content viewed, and duration of use)

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track usage patterns, and gather information about how users interact with our app. You can manage your cookie preferences through your device settings.

2.2. How We Collect Data

• Direct Interactions: You provide personal information directly when you create an account, complete your profile, or make a payment.

• Automated Technologies: We collect usage data automatically through our app and third-party analytics tools as you interact with our services.

• Third-Party Sources: We may receive information about you from third-party partners, such as social media platforms, if you choose to link your account.

2.3. Purpose of Data Collection

We collect data to:

• Provide and manage your account and subscription.

• Improve user experience and app functionality.

• Communicate with you regarding your account, subscriptions, and promotional offers.

• Analyze usage patterns and enhance our services.

3. Data Security

3.1. Commitment to Security

At Join Network, we prioritize the security of your personal information and are committed to implementing reasonable and industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

3.2. Security Measures

We employ a variety of technical and organizational measures to safeguard your information, including:

• Encryption: Sensitive information, such as payment details, is transmitted using Secure Socket Layer (SSL) encryption to protect it during transmission.

• Access Controls: We limit access to your personal information to authorized personnel only, ensuring that it is used only for legitimate business purposes.

• Regular Security Audits: We conduct regular assessments and audits of our security practices to identify and address potential vulnerabilities.

3.3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in our Privacy Policy, comply with legal obligations, or as otherwise required for our legitimate business interests. After this period, your data will be securely deleted or anonymized.

3.4. User Responsibilities

While we take reasonable precautions to protect your information, you also play a role in securing your data. We encourage you to:

• Use strong passwords for your account and change them regularly.

• Avoid sharing your login credentials with others.

• Log out of your account when using shared devices or public networks.

3.5. Incident Response

In the event of a data breach that may compromise your personal information, we will promptly notify you and take appropriate actions to mitigate the impact, in accordance with applicable laws.

4. User Rights

4.1. Access to Personal Information

You have the right to request access to the personal information we hold about you. You can review your data through your account settings or by contacting our support team. We will provide you with a copy of your information upon verification of your identity.

4.2. Correction of Information

If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request corrections. You can update your profile information directly in the app or contact us for assistance.

4.3. Deletion of Data

You have the right to request the deletion of your personal information. If you choose to delete your account, all associated data will be removed in accordance with our data retention policies. Please note that some information may be retained as required by law.

4.4. Opt-Out of Marketing Communications

You can opt out of receiving promotional emails and communications from us at any time. Instructions for unsubscribing are included in each email, or you can adjust your preferences in your account settings.

4.5. Withdrawal of Consent

If you have provided your consent for the processing of your personal information, you have the right to withdraw that consent at any time. Please note that this may affect our ability to provide certain services to you.

4.6. Contact Us

For any inquiries regarding your rights or to exercise any of these rights, please contact us at support@join.mg.